The socio-economic fallout from COVID-19 has caused exceptional disruption to the hospitality industry with social distancing having vast implications on consumer behaviour and operational practices.

As the sector begins to reopen in Northern Ireland, business owners are faced with the tough challenge of operating in line with new safe working procedures, often at a reduced capacity.

This live online workshop has been designed to provide business owners and staff working in the hospitality sector with an opportunity to network, share best practice and discuss the ongoing issues encountered within the industry. Through interactive breakout sessions, participants will hear from leading academics in areas such as innovation, entrepreneurship and change with the purpose of co-creating practical solutions to the challenges identified.

The workshop will allow participants to collaborate with one another and explore how to use COVID-19 as an opportunity to thrive. Discussions may involve:

  • How to navigate social distancing rules while preserving the consumer experience
  • How to use COVID-19 as an opportunity to innovate and thrive
  • New opportunities to bring back customers
  • The hidden costs of the pandemic for the hospitality sector

Please note, this event is free to attend and spaces are limited.

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