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Excellent written communication is an essential element of success.  It is a yardstick by which internal and external stakeholders will judge you and your organisation. Effective communicators carefully plan, draft ad edit their message for maximum impact.

Planning is the key to success.  You will learn how to define objectives, sketch an outline and structure your information.  Plain English, essential grammar and proofreading techniques are also covered to ensure that you have the full range of skills to produce reports and business communications that are both professional and contemporary.

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